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Got Questions? We Have Answers

Frequently Asked Questions

Find answers to the most common questions about Mercy News. Can't find what you're looking for? Contact us directly.

General

What is Mercy News?

Mercy News is a global news aggregator that collects, curates, and presents news from over 100 trusted sources worldwide. We provide real-time updates in 6 languages, making global news accessible to everyone.

Is Mercy News free to use?

Yes, Mercy News is completely free to use. We are supported by advertising revenue, which allows us to provide our service at no cost to readers.

How often is the content updated?

Our content is updated continuously, 24 hours a day, 7 days a week. Breaking news stories appear within minutes of being published by original sources.

Content & Sources

Where does your news come from?

We aggregate news from over 100 trusted sources including major wire services (Reuters, AP, AFP), leading newspapers (The New York Times, The Guardian, Le Monde), and specialized publications for business, technology, and science.

Do you write your own articles?

We use AI technology to summarize and present news from our source publications. All original reporting is done by our source publications, and we always link back to the original articles.

How do you ensure accuracy?

We only aggregate from established, reputable news organizations. Our automated systems filter out unreliable content, and we regularly audit our source list. All articles link to original sources for verification.

Can I suggest a news source to add?

Yes! We welcome suggestions for new sources. Please contact us with the publication name and website, and we'll evaluate it against our quality standards.

Features

What languages are supported?

Mercy News is available in 6 languages: English, Spanish, Arabic, Russian, Portuguese, and French. We use professional-grade AI translation to ensure accuracy.

Can I save articles for later?

Yes, you can bookmark articles to read later. Your bookmarks are saved locally in your browser and persist across sessions.

How does the search function work?

Our search allows you to find articles by keywords, filter by category, language, and date range. Results are sorted by relevance and recency.

What is the Impact Score?

The Impact Score is our measure of an article's significance based on factors like source authority, topic importance, and timeliness. Higher scores indicate more significant stories.

Privacy & Data

What data do you collect?

We collect minimal data: anonymous analytics to improve our service, and email addresses only if you subscribe to our newsletter. We never sell personal information. See our Privacy Policy for details.

Do you use cookies?

Yes, we use essential cookies for site functionality and optional analytics/advertising cookies with your consent. You can manage your preferences at any time.

How can I delete my data?

You can clear your local data (bookmarks, history) through your browser settings. For newsletter unsubscription or other data deletion requests, contact us at the email below.

Technical

Why is the site slow or not loading?

Try refreshing the page or clearing your browser cache. If problems persist, it may be a temporary server issue. Contact us if the problem continues.

Is there a mobile app?

Our website is a Progressive Web App (PWA) that works great on mobile devices. You can add it to your home screen for an app-like experience.

How do I report a bug or problem?

Please email us with a description of the issue, including your device type, browser, and any error messages you see. Screenshots are helpful!

Still Have Questions?

If you couldn't find the answer you were looking for, please don't hesitate to contact us:

support@mercy.news