Real Estate Agent Missing in Caldas Novas for Nearly a Month

Daiane Alves Souza, a 43-year-old real estate agent, disappeared in Caldas Novas, Goiás on December 17, 2025. She was last seen in the residential building where she lived with her family in the city center.

Security cameras captured her entering the elevator at approximately 7:00 PM while recording a video for a friend. She had gone to the basement to restore power to her apartment, which had experienced an electrical outage. No footage exists showing her leaving the building or returning to her unit.

Her mother, Nilse Alves Pontes, reported that Daiane left behind her glasses and personal belongings. The family registered a police report the same night. Authorities have investigated multiple hypotheses and frozen her bank accounts, which showed no activity after her disappearance.

Search efforts include:

• Security camera footage review
• Bank account analysis
• Perimeter searches around the building
• Family-organized protests

December 17, 2025 marks the last confirmed sighting of Daiane Alves Souza. According to her mother, the day began with a planned conversation about rental properties for the upcoming holiday season.

The mother explained that she had arranged to meet Daiane the following day, December 18, to discuss lease matters for the Christmas and New Year period. Their last communication occurred on the morning of the 17th, confirming their meeting plans.

Later that evening, Daiane discovered her apartment lacked electricity. She filmed the dark apartment and sent videos to a friend, explaining she would reset the main power switch located in the building's basement.

Security cameras recorded the following sequence:

• Daiane enters the elevator while conversing on camera
• She passes through the lobby and speaks with the receptionist about the power outage
• She returns to the elevator to descend to the basement
• The video recording appears to stop abruptly

The footage shows her wearing flip-flops and shorts. She left her prescription glasses and other personal items in her apartment.

Her mother arrived in Goiás on December 18 and went to the apartment. The door was locked, but Daiane was not inside. Her daughter arrived shortly after and also could not locate her, prompting the family to file a police report that same night.

The Civil Police of Goiás are actively investigating the disappearance. Alex Miller, the investigating officer, confirmed that authorities are pursuing multiple lines of inquiry.

According to the officer, several investigative hypotheses are being examined, and none can be ruled out at this stage. The investigation includes:

1. Reviewing all available security footage
2. Analyzing electronic records and communications
3. Conducting searches in the surrounding area

Family members reported that police broke banking secrecy and reviewed Daiane's financial accounts. No transactions occurred after December 17, indicating her cards and accounts have not been used.

Authorities conducted extensive searches around the building perimeter. Additionally, cell phone signals were traced, but no activity was detected after the disappearance date.

The investigation also revealed a puzzling detail about the apartment entrance. Daiane reportedly left the door open when she went to the basement, but it was found locked when her mother arrived. Her mother described this contradiction as "a mystery."

Daiane Alves Souza was originally from Uberlândia, Minas Gerais, but had lived in Caldas Novas for approximately two years. She was single and had a 17-year-old daughter.

According to her mother, Daiane managed six family apartments in the tourist city through a power of attorney, handling rentals and condominium matters. She was responsible for representing the family before the building administration and in legal proceedings.

Her mother disclosed that legal disputes existed between the family and the building's condominium during 2025. Several lawsuits were filed against the condominium, with some already concluded in the Caldas Novas courts.

Despite not being the property owner, Daiane served as the official representative for these apartments, responding to condominium issues and managing adversities on behalf of her family.

Her mother stated that Daiane had no recent romantic relationships and that the family is deeply distressed by the lack of answers. She expressed frustration about the disappearance occurring in a 100% tourist city like Caldas Novas without leaving any trace.

As the disappearance approaches the one-month mark, the family has intensified their search efforts. Nilse Alves Pontes has taken several actions to raise awareness.

The mother hired a sound car to circulate through the city, demanding authorities take action. She stated that the passage of time only increases her anguish and that she has exhausted all search options.

Public demonstrations have been organized:

• A protest already held in Caldas Novas
• An upcoming demonstration scheduled in Uberlândia

The Uberlândia protest is set for Friday, December 17, at 4:00 PM in Praça Tubal Vilela, coinciding with the one-month anniversary of her disappearance.

Her mother expressed desperation about the case: "A city 100% tourist, like Caldas Novas, how can a person disappear without leaving any sign? I have nowhere else to look, other than seeking the media and authorities."

She also shared her emotional struggle: "From the moment the elevator door opens in the basement, we have no more news of her."

The family continues to appeal for any information that might help locate Daiane Alves Souza and bring closure to this painful situation.